SIR30216 Certificate III in Retail National ID: SIR30216 State ID:
This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
Click on the relevant enrolment link and complete the registration form.Read Less Read More
Click on the relevant enrolment link and complete the registration form. Our Support Team will contact you to discuss your course requirements. If you have any questions please contact us.
A range of elective units are available to meet your specific needs.Read Less Read More
This qualification consists of 13 units of competency:
- 8 core unit
- 5 elective units
- SIRXCEG001 Engage the customer
- 5 elective units
- SIRXCEG003 Build customer relationships and loyalty
- SIRXCOM002 Work effectively in a team
- SIRXIND001 Work effectively in a service environment
- SIRXRSK001 Identify and respond to security risks
- SIRXSLS001 Sell to the retail customer
- SIRXWHS002 Contribute to workplace health and safety
- SIRRINV001 Receive and handle retail stock
- SIRRINV002 Control stock
- SIRRMER001 Produce visual merchandise displays
- SIRXIND002 Organise and maintain the store environment
- SIRXIND003 Organise personal work requirements
A range of elective units are available to meet your specific needs.
For information on the delivery methods available at Skills Strategies International see Delivery Methods
Approximately 1 year (maximum 24 months).
Completion of this qualification depends on each individual student, including their availability and previous experience.
Regular submission of assessments is a requirement of this course. A training and assessment schedule will be discussed with you and provided by your Trainer/Assessor.
The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees.Read Less Read More
Tuition Fee: $2,995
The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees.