The retail industry is one of the largest employers in Australia with over 1.2 million people employed.  There are many opportunities for leadership and management positions.

The retail industry represents an iceberg with the shopfronts that we usually associate with retail, supporting a mammoth industry below.  It is an industry that is maligned in terms of skill requirements and career prospects.  Potential employees often fail to see the myriad of career opportunities that open up when you have skills and knowledge.

Opportunities for study include Traineeships programs

Available courses:


Our short courses include nationally recognised skill sets and units of competency, as well as industry-relevant professional learning courses on a wide range of topics.

Jobs and Skills WA has a range of funding initiatives providing Western Australian residents with free skill sets and half-priced qualifications capped at $400 or $1,200 depending on eligibility.

Funding information, including available courses, is listed below.

Skill Sets


Our training can be offered as bespoke group training and delivered onsite at your organisation. Please contact us to discuss your specific training needs or to receive a quote.

Delivery Methods


Our courses can be undertaken online on any device at any time through our online learning platform. Rest assured that you or your staff will be supported and guided by our experienced facilitators and trainers along the learning journey.

Blended Learning

Our courses can be undertaken through blended delivery which is a combination of online, self-paced learning and a face-to-face component.

Group Training

For organisations that are looking for a more personalised approach, we offer group training for most of our training programs. Our highly customised group training can be delivered on-site or at our Balcatta or Mandurah training venue.