SIT30622 Certificate III in Hospitality

The SIT30622 Certificate III in Hospitality qualification will help you develop the skills and knowledge to perform the roles in hospitality service, sales, operational skills, and a sound knowledge of industry operations. Using discretion and judgment and under limited supervision, you will acquire the skills and knowledge to perform work activities to a competent level. You will learn responsible service of alcohol (RSA), barista skills using commercial machines, how to communicate effectively, and how to provide quality service to customers, including establishing rapport, determining and addressing their needs, and responding to and managing complaints. You’ll also learn how to process cash and other payments using business technology and reconcile takings at the end of the service period or day. The skill set also includes infection control and prevention procedures and food safety.

Course Dates

Course Content

Delivery Methods

Course Duration

Course Fees

Funding Eligibility

Entry Requirements

There are 15 units included in each section of the SIT30622 Certificate III in Hospitality program, comprising six (6) compulsory (core) and nine elective units each, which can be selected from a wide range of business and related units. A sample course structure for a cafe, restaurant, and School-based only program would be as follows:

Core (Compulsory):
SITHIND006 Source and use information on the hospitality industry.
SITHIND008 Work effectively in hospitality service.
SITXCCS014 Provide service to customers.
SITXCOM007 Show social and cultural sensitivity.
SITXHRM007 Coach others in job skills
SITXWHS005 Participate in safe work practices.

Electives
SITXFSA005 Use hygienic practices for food safety.
SITHCCC025 Prepare and present sandwiches.
SITHKOP009 Clean kitchen premises and equipment
SITHFAB024 Prepare and serve non-alcoholic beverages.
SITHFAB025 Prepare and serve espresso coffee.
SITHFAB027 Serve food and beverages.
SITXFSA006 Participate in safe food handling practices.
SITXCOM006 Source and present information
SITXFIN007 Process financial transactions.

Face-to-face

Online

Practical Training is conducted in the workplace.

$1200 annually

  • Persons aged 15—24 years at the time of enrolment (excluding students enrolled at school)
  • Persons and dependents of persons in receipt of services from one of the following Commonwealth support or employment services programs:
    Job active
    Online Employment Services
    Parents Next
  • Persons and dependents of persons receiving the Youth Allowance, AUSTUDY, or ABSTUDY
  • Persons and dependents of persons holding
    Pensioner concession card or Health Care Card; or
    Repatriation Health Benefits Card issued by the Department of Veterans’ Affairs
  • Dependents of persons who are inmates of a custodial institution

$1200 annually for others (Capped)


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