Take the next step in your career and build the confidence to lead teams, manage workplace challenges, and drive business success.
The BSB40520 Certificate IV in Leadership and Management is designed for aspiring supervisors, team leaders, and emerging managers who want to develop practical leadership skills that can be applied across a wide range of industries and workplaces.
Throughout this qualification, you’ll learn how to lead and support teams, communicate effectively, organise and prioritise work, solve problems, and contribute to achieving organisational goals. You’ll gain the skills to guide others, make informed decisions, and respond confidently to both everyday workplace challenges and changing business needs.
Whether you’re looking to move into a leadership role, strengthen your management capabilities, or enhance your career prospects, this qualification provides the knowledge and practical skills employers value.
Career outcomes may include:
- Team Leader
- Supervisor
- Coordinator
- Leading Hand
- Office Manager
- Emerging Manager
What this course covers
As well as being responsible for their own performance, people at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.
They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
Support Available to You
- One-to-one virtual check-ins with your trainer
- Phone and email support for questions about your learning and assessments
- Language, literacy, numeracy and digital skills support where needed
- Help to adjust your study plan, including requests for an extension
