Build a quality retail team


Whether it’s bricks and mortar or online, retailers need staff that can deliver the goods. Building a high performing team may be easier than you think. It all starts with the culture you develop in your workplace.

Who is it for

This course is designed for Store Managers and Multi Site Managers who are tasked with creating and managing a high performing retail team.

Course outline

  • Building a positive workplace culture
  • Implement a recognition culture
  • Developing your internal retail culture
  • How to deliver the goods
  • How to reflect and go again


The course is delivered as a one day interactive workshop that involves group discussions and business specific activities.

We can tailor the course to your organisation’s needs and deliver as a group in-house training. Please contact us to discuss your requirements or receive an obligation free quote.

Your Facilitator

Michael’s retail experience is gained through working nearly thirty years in the Retail Environment across many sectors, from fashion and discount variety all the way through to not for profit. His expertise lies in Multi Site Management and developing retail teams capable of delivering results by utilising strong leadership and people management skills. The last decade of retail management he has spent helping a not for profit organisation achieve real retail results.

Course Name

Build a quality retail team

Course Cost

$599 + GST

Course Date

For businesses register your expression of interest for group training




1 day 9am – 4pm

Morning tea, lunch and afternoon tea included

Free coffee and tea throughout the day

Additional Information

We can deliver this course in-house as group training and tailor to suit your business needs. Please enquire below.