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Retail Services

The retail industry has struggled in the last decade. There has been a change in the way business has been done which has affected both large and small retailers. It is an increasingly competitive and pressured landscape and it is vital for retailers to keep up to date with customer behaviour and new trends in delivering products and services. We can deliver training from entry level to leadership that will impact on your bottom line now and prepare you for the future.

Retail Services

QUALIFICATION
 SHORT COURSES
Our nationally recognised qualification courses provide you with industry skills and knowledge at a national quality assured standard.
Our short courses include nationally recognised skill sets and units of competency, as well as industry relevant professional learning courses on a wide range of topics.

Skill Sets

BSBSS00095 Cross-Sector Infection Control Skill Set

Customer Service Skill Set

HLTSS00065 Infection Control Skill Set (Retail)

HLTSS00066 Infection Control Skill Set (Food Handling)

Operating a Small Business Skill Set

 

Customisation

Our training can be offered as bespoke group training and delivered onsite at your organisation. Please contact us to discuss your specific training needs or to receive an obligation free quote.

Enquire

 

Delivery MethodsE-Learning

Our courses can be undertaken online on any device at any time through our online learning platform. Rest assured that you or your staff will be supported and guided by our experienced facilitators and trainers along the learning journey.

Blended Learning

Our courses can be undertaken through blended delivery which is a combination of online, self-paced learning and a face-to-face component.

Group Training

For organisation’s that are looking for a more personalised approach, we offer group training for most of our training programs. Our highly customised group training can be delivered on-site or at our Balcatta or Mandurah training venue.

Customisation

We pride ourselves on offering flexible learning pathways and offer a learner the option to choose from a range of units to customise a qualification to best meet their personal and/or professional learning needs.

We also take the opportunity to customise these programs within regulation to meet any relevant organisational necessities, making our programs a more comprehensive and valid experience for the participants. This can include extra course content, workplace coaching and mentoring and other supportive initiatives to guarantee a memorable program that delivers.